Shipping Method
Shipping Information
We offer same day delivery service in the following cities: London, Paris, Los Angeles, New York, Miami, Milan, Rome, Barcelona, and Madrid. Only specific postal codes are eligible for same day delivery (please check the full list of postal codes here). Once you enter your shipping address at checkout, we can determine if your postal code is eligible for same day delivery. If you are outside of the delivery area, the same day delivery option will not be available as a shipping option at checkout. We are unable to ship to P.O. boxes and APO/FPO addresses. Same day delivery fees vary by city and will be visible at checkout.
Shipping Times
Orders placed by 10 am local time will be delivered on the same day (Monday to Friday, not including bank holidays). Orders placed after 10 am local time will be delivered the following business day.
Change Requests
If you would like to change your shipping address after you have placed your order, please request it by contacting us and we will be happy to assist you. If the new address is out of the postal code service area, we will offer you alternative shipping options.
If you would like to change your delivery time, please request it by contacting us and we will be happy to assist you.
If you are unavailable to receive your order in the arranged location on the same day, we will contact you and attempt to redeliver. If we are unable to redeliver, the order will be returned to the boutique and you will be refunded minus the shipping cost.
gunzhuai.com is happy to accept cancellations, for any reason, up to the moment your order has been processed by the boutique. Please have in mind that same day delivery orders are prioritized, which means that you will have a 1-2 hour window for cancellations. After that, you will not be able to cancel your order, but you may return it. For instructions on how to do this, please refer to our cancellations page.
Shipping Information
Due to the fact that some components of beauty products can cause risk to health, property or the environment, gunzhuai.com assures our customers that the skincare and cosmetic products displayed on our site will not contain any of these.
We ship worldwide via premium carriers. All services make deliveries between Monday and Friday 9am-5pm. Please note that some services may not be available in all countries.
Shipping is calculated at checkout. For orders above the threshold**, we offer a flat delivery fee regardless of the number of boutiques you order from. The flat delivery fee is based on the lowest price shipping option available for the item in your order that travels the farthest to get to you. You may also choose an expedited shipping method at checkout such as Express or Same Day Delivery for an additional fee.
Shipping Times:
DHL EXPRESS
Most of Europe and USA: delivery within 2-4 days*
Rest of the world: delivery within 3-7 days*
UPS STANDARD
Only available within Europe: delivery within 5-7 days*
UPS EXPRESS SAVER
Most of Europe and USA: delivery within 2-4 days*
Rest of the world: delivery within 3-7 days*